We accept returns for exchange of merchandise only. The return must be back at the shop within 30 days, and the exchange must be with an in stock item. The return must be undamaged with original price tag still on item. If you used a credit/debit card for purchase the convenience fee will not be refunded, nor will shipping costs be refunded. If the exchanged item is to be mailed, postage price will be added. Please contact us immediately at 5803623548 if there is to be a return, with details of why returned must be in the phone call or email (firstname.lastname@example.org). If there is damage to the original shipped item, call us and we will work out the details.